#Residential #Moving

your Reservation

What does your quote include?

The quote includes the following:

  • Loading/unloading.

  • Disassembly and reassembly of items as required.

  • Wrapping furniture with moving pads.

  • VAT/mileage (not including congestion charge of c.london and ULEZ).

  • Free wardrobe boxes for your use.

  • Cargo Insurance paid out on an indemnity basis (up to £50,000 with a £250 excess) is included in our total (please see our terms and conditions for more details)

  • Full packing service including all packaging supplies (under option 2 only).

  • Box pick up after the move and according to our service area.

  • To reduce our carbon footprint, we no longer use cardboard boxes, but instead use reusable and recyclable crates. We loan these to you in accordance with paragraph 19 of our terms and conditions. Crates must always be returned in good condition and promptly.

Things to remember:

Terms and conditions:

By accepting this order for service you are accepting M25 Systems LTD terms and conditions as published on our website-please notify the company if you would like a copy sent to you.



We will require card details upon reservation. By providing us with your card details, you are authorising us to use that card, to charge you for any sums owed under this agreement (please refer to our terms and conditions for further details). Unless you have paid for your move in advance by bank transfer or by CC/DC, our office will immediately charge your card for the full amount owed, upon completion of your move. If any postponement or cancellation fees or any ancillary (to your move) fees become due, we will similarly charge your card for the full amount owed.



If you choose to pack your belongings yourself (not under option 2), please make sure you do so in the right size boxes. If needed, we can provide a box delivery service (minimum order per delivery and charges will apply). If you require our expert packing service please remember that packing materials are not included in the hourly rate and will be charged by the box. This is a rental charge and all packaging materials remain company property and must be returned to us at the end of the move.



We can provide storage if required. The price will generally be based on £25.00 per container or 2.80 per SqFt(although this may vary according to season).  Our storage handling fees will be charged at the same hourly rate as listed above.



Parking our vehicles is your responsibility; please ensure that you arrange parking ahead of time. If we are given a parking ticket the charge will be added to your final bill.

For an administration fee of £25.00 per property plus applicable fees, we can do a parking suspension for you providing that there is sufficient time to do so according to the council’s Terms & Conditions. Please notify us if you would like this service.


Cancellation and postponement:

Please refer to our terms and conditions for full details of our payment, cancellation and postponement policy.


Waiting Time:

Waiting time is not included in this total; we usually do not charge anything for the first 30 minutes but charge £60.00 per hour, per van thereafter. (London postcode only). Waiting time will be charged at £90.00 per hour, per van or £1,200.00 per day, per van for postcodes outside London.

please note:

  • Please note that your quote is an estimate and you will be charged according to the time taken to complete your move unless an on-site survey was provided.

  • Please also note that the quoted number(s) of van(s) and men are an estimate only and may change on moving day; to be determined by our logistics department.

  • Please try to understand that due to the nature of our business, delays may occur. Please allow us a 1 hour variation in the time of arrival to your loading property.


  • £ 65 per hour

  • £ 85 per hour
  • £ 105 per hour

Man Team:

Travel time:

Packing (rate per box):

Unpacking (rate per box):

Parking suspension (council fee plus £ 25):

Waiting Time:

  1. 75 per hour per van
  2. overnight 250 per van


  • 24 hours: full amount
  • within 4 working days 50%
  • within 7 days 20%
  • 7 days and above no charges

Long Carry:


Extraordinary items:

Additional van: £ 250 per van

Daily storage charge: £ 50 per cubic feet 

  • Parking fine
  • Hoist
  • VAT
  • Congestion
  • ULEZ