We may collect personal information about you from these sources:
- Information you give us when you enquire about our services
- When you speak to us on the telephone or during an online survey or online chat
- You use our website
- In e-mails, letters and other documents
- We attend your home and carry out a sales survey
- You enter a promotion via our website
- You write a review about us on a third party website
- Information from third parties
We may use information passed onto us from third parties. We sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. No such information is personally identifiable to you.
- Insurers
- Comparisons websites
- Social networks
- Information we collect
We hold following Information within our system that is likely to include:
- Name
- Postal address
- Contact numbers
- Bank account details/Debit card/credit card details
- Information required to enable us to provide you with services
Where relevant, your company or employer’s name, your employment position, company address, company’s e-mail address and telephone numbers;
- Details of any enquiry, claim, or complaint you make in relation to the services
- Information on any inventory, job sheet, collection/delivery documentations, custom documentation or similar documents
- Telephone recordings of calls you have made to our offices or that we have made to you
- Details of reviews you’ve written about our services
We store payment information in order to make repeat purchasing of goods and services easier until your move is fully completed. We also store it to help us prevent fraud.
