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Terms of Use

Where We Collect Personal Information From?

We may collect personal information about you from these sources:

  • Information you give us when you enquire about our services
  • When you speak to us on the telephone or during an online survey or online chat
  • You use our website
  • In e-mails, letters and other documents
  • We attend your home and carry out a sales survey
  • You enter a promotion via our website
  • You write a review about us on a third party website
  • Information from third parties

We may use information passed onto us from third parties. We sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. No such information is personally identifiable to you.

  • Insurers
  • Comparisons websites
  • Social networks
  • Information we collect

We hold following Information within our system that is likely to include:

  • Name
  • Postal address
  • Contact numbers
  • Bank account details/Debit card/credit card details
  • Information required to enable us to provide you with services

Where relevant, your company or employer’s name, your employment position, company address, company’s e-mail address and telephone numbers;

  • Details of any enquiry, claim, or complaint you make in relation to the services
  • Information on any inventory, job sheet, collection/delivery documentations, custom documentation or similar documents
  • Telephone recordings of calls you have made to our offices or that we have made to you
  • Details of reviews you’ve written about our services

We store payment information in order to make repeat purchasing of goods and services easier until your move is fully completed. We also store it to help us prevent fraud.

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CUSTOMIZE & RESERVE YOUR SERVICE ​

Rent a Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent for all sizes of homes and offices. If you want to put all your items, or just a few into storage, we have an affordable solution.

Customized & Reserve Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent….

Customized & Reserve Parking

If you live or work in a town, you’ll be aware that parking is always a problem. Just think of us with a big truck trying to find space outside your home or…..

Customized & Reserve your Decluttering

Moving home or office is the perfect time to declutter, and get rid of the things that have been clogging up your life. Our motto is that if you haven’t….

Customized & Reserve Your Unpacking

Even if you haven’t chosen our packing service, we can unpack your items at your new home or office. It’s a lot easier if we’ve done the original packing,….

Customized & Reserve Your Handyman

We’ve come across it time and time again when moving homes and offices. There are often lots of little jobs that need to be done to ensure the…..

Customized & Reserve Your Packing

It’s surprising how much stuff you have packed away in the nooks and crannies of your home. We know that the idea of putting it all in boxes for a move….

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Disclaimer: Deposit is refundable in full in case of cancellation 7 days prior to requested service date. 

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