You call this a hiccup? It’s more like a heart attack 🙂
We work on a half/full day basis. As long as it happens within the allotted time, then we are good. In case it spills over the allotted time, an additional charge will apply.
Not every moving day runs like clockwork. We know that, so the first 30 minutes of waiting time is free. Anything over that, our time is billed per your confirmation.