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Terms of Use

TERM AND TERMINATION

4.1  Term and Renewal. Your initial subscription term will be specified in your Order, and, unless otherwise specified in your order, your subscription will automatically renew for the shorter of the subscription term, or one year (12 months). 

4.2  Notice of Non-Renewal.  Unless otherwise specified in your Order, to prevent renewal of your subscription, you or we must give written notice of non-renewal. The deadline for sending this notice varies depending on the M25 Group product and edition you have subscribed to. For more information on non-renewal notice periods, please see the Services Specific Terms. 

If you decide not to renew, you may send this non-renewal or cancellation notice to us by indicating that you do not want to continue by turning auto-renew off by accessing the billing details information in your M25 Group account or by following the steps here, as applicable.

4.3  Early Cancellation.  You may choose to cancel your subscription early at your convenience provided. However, we will not offer any refunds of prepaid fees or unused Subscription Fees, and you will promptly pay all unpaid fees due through the end of the Subscription Term. See the ‘Notice of Non-Renewal’ section for information on how to cancel your subscription.

4.4  Termination for Cause. Either party may terminate this Agreement for cause, as to any or all Client Portal/”M25 Move Management Portal”s: (i) upon thirty (30) days’ notice to the other party of a material breach if such breach remains uncured at the expiration of such period, or (ii) immediately, if the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, cessation of business, liquidation or assignment for the benefit of creditors. 

We may also terminate this Agreement for cause on thirty (30) days’ notice if we determine that you are acting, or have acted, in a way that has or may negatively reflect on or affect us, our prospects, or our customers or associates. 

This Agreement may not otherwise be terminated before the end of the Subscription Term.

4.5  Suspension

4.5.1  Suspension for Prohibited Acts

We may suspend any User’s access to any or all Client Portal/”M25 Move Management Portal”s without notice for: 

(i) use of the Client Portal/”M25 Move Management Portal” in a way that violates applicable laws, regulations or the terms of this Agreement.

(ii) use of the M25 Group email send service that results in excessive hard bounces, SPAM complaints via feedback loops, direct spam complaints (to our abuse desk), or requests for removal from a mailing list by recipients, or 

(iii) repeated instances of posting or uploading material that infringes or is alleged to infringe on the copyright or trademark rights of any person or entity.   

We may, without notice, review and delete any Customer Data or Customer Materials that we determine in good faith violate these terms or the AUP, provided that, we have no duty (unless applicable laws or regulations provide otherwise) to prescreen, control, monitor or edit your Customer Data or Customer Materials.

4.5.2  Suspension for Non-Payment

We will provide you with notice of non-payment of any amount due. Unless the total amount has been paid, we reserve the right to restrict your access to any or all of the Client Portal/”M25 Move Management Portal”s ten (10) days after such notice. We will not suspend the Client Portal/”M25 Move Management Portal” while you are disputing the applicable charges reasonably and in good faith and are cooperating diligently to resolve the dispute. If a Client Portal/”M25 Move Management Portal” is suspended for non-payment, we may charge a reactivation fee to reinstate the Client Portal/”M25 Move Management Portal”; however, we will considerthis a case by case basis.

4.5.3  Suspension for Present Harm

If your website, or use of, the Client Portal/”M25 Move Management Portal”: 

(i) is being subjected to denial of service attacks or other disruptive activity, 

(ii) is being used to engage in denial of service attacks or other disruptive activity, 

(iii) is creating a security vulnerability for the Client Portal/”M25 Move Management Portal” or others, 

(iv) is consuming excessive bandwidth, or 

(v) is causing harm to us or others, then we may, with notice to you, suspend all or any access to the Client Portal/”M25 Move Management Portal”. 

We will try to limit the suspension to the affected portion of the Client Portal/”M25 Move Management Portal” and promptly resolve the issues causing the suspension of the Client Portal/”M25 Move Management Portal”. However, nothing in this clause limits our right to terminate for cause as outlined above, if we determine that you are acting, or have acted, in a way that has or may negatively reflect on or affect us, our prospects, or our customers.

4.5.4  Suspension and Termination of Free Services

We may suspend, limit, or terminate the Free Services for any reason at any time without notice. For example, we may terminate your subscription to the Free Services due to your inactivity. Where your account is at risk of suspension, we will give you reasonable notice that we intend to take such action.

4.6 Effect of Termination or Expiration.   If your paid subscription is terminated or expires, we will continue to make available to you our Free Services provided, however, this may not be the case if your Agreement was terminated as a result of violations to this or any other group policy. 

You will continue to be subject to this Agreement for as long as you have access to a M25 Group account.

Upon termination or expiration of this Agreement, you will stop all use of the Client Portal/”M25 Move Management Portal” and M25 Group Content. If you terminate this Agreement for cause, we will promptly refund any prepaid but unused fees covering use of the Client Portal/”M25 Move Management Portal” after termination. If we terminate this Agreement for cause, you will promptly pay all unpaid fees due through the end of the Subscription Term. Fees are otherwise non-refundable.

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