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Help Center & FAQs

How does the charging work?

Now you can choose. Do you want to pay everything upfront or split your move payment over the term of your storage (up next six months. We’re working on having an even more extended period if needed); if you want to split it that’s cool; your move cost will be split over 6 months and will be added to your monthly storage payment. Easy.    

Billing is automatic, depending on your chosen plan, so you don’t have to remember to pay each time.

If you want to access your MPod in storage, the cost is £35 per hour or part. Visits need to be booked in advance so your MPod can be transferred to the viewing area. 

If you are experiencing difficulties with payment, please email us to discuss what went wrong, and we’ll try to help you get things back on track.

Payments 28 days past due incur a late fee of 12.5% per annum 

To keep things simple, all our prices include VAT.  Your invoice will break out the VAT if you are in a position to recover it.  When comparing prices, you should make sure that other providers’ prices also include VAT – many of them don’t!We accept PayPal, MasterCard and Visa and PayPal.

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Rent a Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent for all sizes of homes and offices. If you want to put all your items, or just a few into storage, we have an affordable solution.

Customized & Reserve Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent….

Customized & Reserve Parking

If you live or work in a town, you’ll be aware that parking is always a problem. Just think of us with a big truck trying to find space outside your home or…..

Customized & Reserve your Decluttering

Moving home or office is the perfect time to declutter, and get rid of the things that have been clogging up your life. Our motto is that if you haven’t….

Customized & Reserve Your Unpacking

Even if you haven’t chosen our packing service, we can unpack your items at your new home or office. It’s a lot easier if we’ve done the original packing,….

Customized & Reserve Your Handyman

We’ve come across it time and time again when moving homes and offices. There are often lots of little jobs that need to be done to ensure the…..

Customized & Reserve Your Packing

It’s surprising how much stuff you have packed away in the nooks and crannies of your home. We know that the idea of putting it all in boxes for a move….

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Disclaimer: Deposit is refundable in full in case of cancellation 7 days prior to requested service date. 

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