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Help Center & FAQs

How do I know my things are in good hands?

MStorage is committed to the security and safety of your stored items. Security starts with our excellent moving team.  All our team members are carefully picked professionals who’ve undergone thorough background checks. It means the people caring for your items are careful and methodical when packing, transporting and storing them.

Our storage facilities are monitored with CCTV 24/7 and are closed to the public; only authorised personnel are allowed inside. When MStorage picks up your items for storage, they’re placed into one of our MPods.  The containers are closed at your premises with either a padlock or a numbered security seal.  When returned, you’ll have confirmation no one has accessed your items in storage.

Each storage plan comes with a limited insurance plan, including an excess.  You may choose to purchase additional insurance after the reservation is done by contacting our customer service. 

If you still have questions about our fantastic MStorage system, our team at M25 Group are here to help. Give us a call or drop us an email, and we’ll be pleased to answer any queries you may have. 

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Rent a Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent for all sizes of homes and offices. If you want to put all your items, or just a few into storage, we have an affordable solution.

Customized & Reserve Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent….

Customized & Reserve Parking

If you live or work in a town, you’ll be aware that parking is always a problem. Just think of us with a big truck trying to find space outside your home or…..

Customized & Reserve your Decluttering

Moving home or office is the perfect time to declutter, and get rid of the things that have been clogging up your life. Our motto is that if you haven’t….

Customized & Reserve Your Unpacking

Even if you haven’t chosen our packing service, we can unpack your items at your new home or office. It’s a lot easier if we’ve done the original packing,….

Customized & Reserve Your Handyman

We’ve come across it time and time again when moving homes and offices. There are often lots of little jobs that need to be done to ensure the…..

Customized & Reserve Your Packing

It’s surprising how much stuff you have packed away in the nooks and crannies of your home. We know that the idea of putting it all in boxes for a move….

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Disclaimer: Deposit is refundable in full in case of cancellation 7 days prior to requested service date. 

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