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Charges If You Postpone Or Cancel

6.1 Once you have booked if you wish to cancel or postpone there will be two consequences. Firstly the rates we have offered you are based on costs which vary according to date & time of day & availability of resources. If you vary these then our charges will almost certainly change & we may require an increased deposit. Secondly such changes will incur administration charges. These are set out below. In all cases you should be aware, that if you cancel your move and have secured your move by payment of a ‘mini-deposit’ this will not be refunded.

6.1.1 All changes or cancellations must be made in writing to our email account. The charges will in ordinary circumstances be as follows, but the policy may be overridden at our discretion. How we use our discretion will be influenced by external events and by customer’s individual circumstances.

a) Cancelled or postponed 14 calendar days or more before the day on which the Work was due to commence – No charge other than forfeiture of deposit where applicable.

b) Cancellation or Postponement less than 14 days – up to 100% of the Removal Charge will be applied

c) We will charge this Cancellation fee to your credit or debit card.

d) Any such charges shall be subject to the payment requirements of clause 7 below.

e) Any refund of deposit made by bank transfer as opposed to cc/dc will be subject to £35.00 admin fee.

f) For the moves out of storage we require at least 1 week notice in order to accommodate your request. or 5.1.2 is not true.

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Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent for all sizes of homes and offices. If you want to put all your items, or just a few into storage, we have an affordable solution.

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Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent….

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If you live or work in a town, you’ll be aware that parking is always a problem. Just think of us with a big truck trying to find space outside your home or…..

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Moving home or office is the perfect time to declutter, and get rid of the things that have been clogging up your life. Our motto is that if you haven’t….

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Even if you haven’t chosen our packing service, we can unpack your items at your new home or office. It’s a lot easier if we’ve done the original packing,….

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We’ve come across it time and time again when moving homes and offices. There are often lots of little jobs that need to be done to ensure the…..

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It’s surprising how much stuff you have packed away in the nooks and crannies of your home. We know that the idea of putting it all in boxes for a move….

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Disclaimer: Deposit is refundable in full in case of cancellation 7 days prior to requested service date. 

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